FAQ

About Kyoto Apartment

  • What is Kyoto apartment?

    Kyoto apartment is providing room at apartment, guesthouse and dormitory beds in Kyoto. 
    We are more flexible than normal Japanese apartment agencies. For example, you do not need to pay a large deposit, (In case of normal apartment agencies in Japan, it’s required typically 2 or 3 months’ worth of rent) key money to the landlord, agent fee, and even guarantor is not required. In addition, all of our apartments are fully furnished. Furthermore, the monthly rent includes utility expenses and internet connection fee.

  • Where is your office?

    Our office is located in Shijo-Mibugawa, Kyoto.
    Please see “about us” page for the location map and office hours.
    (Meeting appointment is required in advance for your visiting.)

  • Can I use English to contact you?

    Yes, we would be happy to communicate with you in English.

  • Are travelers welcome too?

    Yes, travelers are of-course welcomed. But we only provide rental room service for person will stay more than 15 days.

  • I am Japanese. Can I rent a room?

    Yes, you can. Either foreign or Japanese customers are welcomed.

  • Do I need a guarantor?

    No, you don’t. We just need a photocopy of your passport. However, we need a guarantor if you are not over 20 years old.

  • I am under 20 years old. Can I rent a room?

    Yes, but if you are not reached 20 years old, we require your guarantor’s consent.

About Reservation and Rent

  • How do I make a reservation?

    You can make a reservation by e-mail or phone call. Please call us if you are urgent.

  • Can I reserve a room abroad?

    Sure! You can see the availability status of each room through this website or contacting us by e-mail or telephone. Once you pay the room deposit or give us your credit card information, we can book the room for you. This procedure can be done abroad, either through bank transfer or with your credit card.

  • Can I get 30,000 yen deposit back if I cancel the reservation?

    No, you can’t. Please note that we will not refund the deposit for any cancellations once the reservation is made.

  • What do I need to prepare for rent a room?

    We require that you supply a valid original passport (including valid visa or longer than one month landing permission). Please note that we will make a photocopy of your passport for our internal purposes. We also require you to pay the first month’s rent.

  • What is included in the rent?

    The monthly rent includes utility expenses such as electricity, water and gas(There is maximum amount limit). Internet connection fee is also included.

  • How do I pay rent?

    You can pay through our bank account or bring your rent in cash to our office. We do not accept credit card rent payments.

  • Can I get 30,000 yen deposit back when I move out?

    Yes, you can. We will return the deposit up to 29,000 yen on the date you move out. 1,000 yen per person will be deducted as a sheet cleaning fee.

About in the Room

  • Are the rooms furnished?

    Yes, all rooms are furnished. Each room has a bedding, air conditioner and necessary household appliances. For further information, please see detail page on each respective apartment.

  • How about telephone?

    Sorry, we do not provide telephone service in each room.

  • Can I connect Internet in my room?

    Each apartment has Internet connectivity. You can connect to the Internet with your computer.

  • Can I cook in the apartment?

    Yes, you can. A gas cooking stove or induction heating cooker is in the kitchen. The cookware and dishes are also prepared.

  • Do rooms and apartments have locks?

    Of-course, they do. The door of each room and apartment can be locked.

  • Can I let my friends stay at my room?

    No, you can not have any overnight guests without our permission. If you are staying at our studio apartment, you can let your friend to stay in your room for 2,500yen per night/per each person.
    We don’t allow any over night guests at our shared apartment. If you would like to have an overnight guest in a shared house, we would like to change the contract number of your current one. We think your guest as the additional resident. The rent for the additional person is 5,000yen or 10,000yen per person, depending on the original contract of you. If you have any guests after 10pm, please be sure to let us know in advance.

  • Can I move to other room/apartment after contract signing?

    Yes, you can. However, we are afraid that we have to charge you 5,000 yen as commission fee for moving to another room/apartment if you move within 3 weeks.